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Event Vendor Onboarding Guide

🌐 Eventspedia Official Onboarding Manual

Event Vendor Onboarding Guide Service Provider & Supplier Listing Setup

Follow this official event vendor onboarding guide to establish your verified service provider profile across 23 main industry categories & 140+ subcategories on Eventspedia.

Configure your operating regions, upload portfolio assets, link your active showreels, and connect directly with corporate, wedding, and exhibition planners alongside event management leaders worldwide with 0% platform commission. For tax and commercial billing standards, refer to official GSTIN guidelines.

Onboarding Manual • Step 1

Event Vendor Onboarding Guide: Account Creation & Sign In

Account creation is free for all event suppliers, artists, and venues. Access your authenticated dashboard to manage listings, update showreels, and respond to direct client inquiries.

1
Recommended

1-Click Social Sign Up

Click Google or Facebook Login in the header modal to authorize your account immediately without waiting for an email password.

2
Email Path

Business Email Setup

Under Sign Up, choose a Username, enter your official Email Address, check I Agree, and click Register.

3
Inbox Check

Auto Password Sent

A secure temporary password is dispatched to your inbox. Use it with your username to log in and start profile onboarding.

1
1-Click

Instant Social Access

If registered via Google or Facebook, click the matching button to access your live dashboard across any desktop or mobile device.

2
Credentials

Email & Password

Enter your registered Username or Email and password, then click the dark blue Sign in button.

3
Self-Service

Reset Password

Click Forgot Password under the password field and enter your registered email to receive an instant reset link.

⚠️ Official Business Email

Use an active email. Inquiry alerts, direct RFQs, and GSTIN verification updates are dispatched exclusively here.

🔗 Verified Backlink & Anti-Spam

Suppliers receive a high-authority Do-Follow link. Spam or keyword-stuffed entries are rejected during desk review.

💡 Quick Setup Tip

If your email takes over 2 minutes, verify your Spam folder. Change your password under Dashboard → Account Settings.

Onboarding Manual • Step 2

Primary Listing Details (Brand, Geo-Location & Inquiries)

Configure your foundational commercial identity. As outlined in this event vendor onboarding guide, these details lock your interactive map pin for planner routing, route client calling and WhatsApp inquiries directly to your team, and establish verified backlink authority.

Brand & Location

Business Identity & Pin Drop

  • Business / Brand / Artist Name *: Enter your official commercial trade or stage name. Avoid excessive keyword stuffing here.
  • Tagline: Check "Does Your Business Have A Tagline?" and enter a concise 1-sentence value pitch. e.g., Premier Concert Line Arrays & 2.6mm LED Walls
  • Full Address * (Map Pin): Enter your warehouse, office, or studio address. Use Drop Pin on the map so event planners can calculate distance and trucking logistics accurately.
  • Country & Cities * (Up to 3 Hubs): Select your base country and operational cities. You can select up to 3 cities where you regularly deploy crew and inventory without extra travel setup.
Direct RFPs

Direct Channels & Links

  • Website URL: Enter your full secure domain starting with https://. A verified website link passes direct referral traffic and strengthens your search authority.
  • Phone Number *: Provide your primary voice line with your country code (e.g., +91) for direct corporate call routing.
  • Working WhatsApp Number *: Enter your active WhatsApp line with country code. Planners use the 1-click WhatsApp button to request quick rate sheets and availability.
  • 0% Commission Policy: Eventspedia does not take cuts from your gigs. All leads, calls, and WhatsApp messages go directly to your designated contact.

📍 Multi-City Search Indexing (Up to 3)

Selecting up to 3 operating cities places your profile into regional archive filters simultaneously without creating duplicate listings.

⚠️ Mandatory Country Code (+91 / +971)

Always enter your phone and WhatsApp numbers with the country prefix. Omission prevents the instant 1-Click WhatsApp chat launcher from connecting.

Onboarding Manual • Step 3

Category, Services & Tax (Classification & Verification)

Proper category selection ensures event managers and corporate procurement teams locate your company when filtering directory results. Follow this event vendor onboarding guide to confirm your business identity, while non-taxable or international vendors can skip or mark NA.

Max 3 Categories

Industry Sectors & Specialties

  • Primary Category *: Choose the main classification that represents at least 70% of your operational bookings (e.g., Sound & Audio Rental, Event Production, Anchor / Emcee).
  • Secondary Categories (Max 3 Total): Select up to 2 additional relevant sectors if your agency operates multiple dedicated inventory departments. e.g., Lighting Equipment Rental + LED Video Wall Display
  • Category Integrity Rule: Do not choose unrelated categories (e.g., selecting Catering for a DJ profile). Irrelevant choices dilute your search rank and risk moderator rejection.
Company Identity

GSTIN & Verification Details

  • Official GSTIN: Enter your authentic 15-character state tax identification number if available. Format: 27AAAAA0000A1Z5
  • Not Mandatory: GSTIN is not mandatory—it simply acts as proof of company details and establishes identity. International customers or vendors without a GSTIN can skip this field or mention NA.
  • Verification Shield: When provided, verified details help build confidence among event planners and corporate clients reviewing your profile.

⚠️ Strict 3-Category Limit

Selecting more than 3 categories or tagging unrelated sectors will trigger an automated moderation hold during profile indexing.

🛡️ Flexible Identity Proof

GSTIN submission is optional. It exists to authenticate domestic suppliers while allowing international suppliers and individual artists to onboard smoothly.

Onboarding Manual • Step 4

Pricing Details & Operating Hours (Commercial Tiers & Availability)

Setting transparent starting rates and operational windows establishes realistic expectations for event agencies, corporate planners, and private hosts reviewing your profile.

Price Model

Pricing Details & Range

  • Price Status: Choose how you charge select Fixed, Starts From, or Price Range. For custom production or artist bookings, Starts From is standard.
  • Starting Price / Minimum Budget: Enter your minimum booking fee or baseline inventory deployment rate (e.g., ₹25,000 or $500).
  • Price Tier ($ to $$$$): Select an overall tier: Inexpensive ($), Moderate ($$), Pricey ($$$), or Ultra High ($$$$) to match your typical clientele.
Operations

Working Hours & Response

  • Business Hours Option: Choose between Open All Day (24/7), Set Business Hours, or Hide Business Hours.
  • Event Suppliers & Production Crews: Selecting 24/7 / Open All Day is recommended for technical crews and warehouse logistics teams that operate night shifts.
  • Office / Studio Schedules: If setting custom daily times (e.g., Mon–Sat, 10:00 AM – 7:00 PM), mark off-days as Closed to indicate desk availability.

💡 Price Range Flexibility

Your entered figure is an introductory indicator, not a locked contract. Final commercial quotations are settled directly between you and the client.

🕒 Response Time Impact

Listing realistic office hours sets expectations for phone calls, while urgent event-day WhatsApp inquiries can still be received around the clock.

Onboarding Manual • Step 5

Social Media & Business Video (Channels & Showreels)

Connect your active social media handles and embed your primary YouTube showreel. This event vendor onboarding guide walkthrough helps visual project proof and verified handles allow event planners and agency teams to evaluate your live production quality quickly.

Profiles

Social Profiles & Handles

  • Instagram & YouTube: Add links to your official Instagram page and YouTube channel where you share live event coverage and setup videos.
  • LinkedIn & Facebook: Provide company pages for B2B verification. Corporate planners often review LinkedIn to gauge company history and stability.
  • Twitter (X): Enter your official X / Twitter profile URL to connect real-time company updates and industry announcements.
  • Full URL Format: Enter the full address including https://. e.g., https://x.com/yourhandle
YouTube Only

YouTube Showreel Embed

  • YouTube Video Link: Paste your direct YouTube link. The listing player embeds the clip right into your listing page header.
  • Platform Notice: Only standard YouTube video links are supported. Third-party hosts such as Vimeo are not supported by the player.
  • Recommended Format: A concise 60–120 second video showing live concert setups, corporate staging, gear demos, or host performance clips. e.g., https://www.youtube.com/watch?v=dQw4w9WgXcQ

🎬 Visual Engagement Boost

Listings featuring an active YouTube showreel generate substantially higher engagement and direct inquiry conversion than text-only listings.

⚠️ Video Privacy Notice

Ensure your YouTube video is set to Public or Unlisted. Private videos will fail to load in the directory player.

Onboarding Manual • Step 6

Frequently Asked Questions (Custom FAQs & Clarifications)

Adding custom FAQs proactively answers common client questions regarding booking policies, technical riders, outstation travel, and commercial payment terms right on your listing page.

FAQ Setup

Adding Custom Q&A Pairs

  • Adding New Rows: Click the + Add FAQ button. Each block creates a paired Question field and Answer field on your public accordion.
  • Recommended Count: Add between 3 to 5 clear FAQs addressing the most common questions you receive from event managers.
  • Sample Booking Question:
    Q: Do you travel for destination events and weddings?
    A: Yes, our crew and equipment deploy pan-India. Travel, logistics, and stay are billed as actuals.
High-Value Topics

High-Impact FAQ Topics

  • Advance & Payment Terms: State your booking advance requirements (e.g., 50% advance on contract signing, balance prior to setup).
  • Setup & Sound Check Time: Mention required venue setup buffers (e.g., Need 4 hours prior to guest arrival for rehearsal and alignment).
  • Tech Riders & Backup Gear: Clarify whether you supply on-site engineers, backup mixers, or spare LED modules.
  • Sample Tech Question:
    Q: Do you provide an on-site technician during the event?
    A: Yes, every production setup includes dedicated sound and visual engineers on console throughout the show.

⚡ Faster Client Conversion

Proactive FAQs reduce back-and-forth communication, allowing serious agency planners to confirm bookings and send direct RFPs faster.

⚠️ Concise Content Rule

Keep each FAQ answer between 2 to 3 sentences. Clear, concise answers are much easier for clients to scan quickly on mobile devices.

Onboarding Manual • Step 7

Description, Tags & Media Specs (SEO Copy & Visual Assets)

Your listing copy and imagery determine your organic search visibility and client conversion. Adhering to the specifications in this onboarding guide ensures professional presentation for corporate procurement teams and builds immediate booking confidence.

SEO Copywriting

Business Overview & Keywords

  • Detailed Overview (450+ Words Recommended): Provide an in-depth summary covering your inventory scale, technical specifications, past marquee projects, and core execution capabilities.
  • Search Tags & Keywords: Enter relevant, comma-separated keywords. These power the directory search index when planners query specific equipment, roles, or specializations. e.g., Line Array, LED Video Wall, Corporate Emcee, Trussing Systems
  • Organic Search Ranking: Original, keyword-rich descriptions help search engines index your listing for high-intent local and regional commercial searches.
Asset Uploads

Image Specs & Branding

  • Single Cover Banner Image (1500 × 520 px): Upload a high-resolution landscape photograph of an active stage, venue, or live production setup. Keep focal elements centered. Allowed: 1 cover image across Free, Essential, and Premium plans.
  • Portfolio Gallery (1080 × 1080 px): Upload crisp square photos showcasing unique setup angles, equipment rigs, or live event execution. Plan limits: 1 photo (Free/Basic), up to 3 photos (Essential), and up to 6 photos (Premium).
  • Business / Artist Logo (Square: 500 × 500 px | 1:1 Ratio): Upload a 1:1 square brand icon or company mark with a clean background. Renders on listing detail headers, search result cards, and map markers.
  • Featured Business Logo (372 × 240 px): Upload a crisp horizontal brand banner or partner logo. Showcased across the Eventspedia homepage, curated vendor grids, and top-tier spotlight carousels.
  • File Format & Size Limit: Use JPG, PNG, or WebP formats kept under 1 MB per file for rapid mobile rendering. Files exceeding 1 MB will be rejected by the server.

📸 Authentic Production Standards

Upload genuine on-site production and inventory photographs. Important: Do not overlay phone numbers, email addresses, or external URLs onto your banner or gallery graphics, as doing so violates directory editorial guidelines.

⚖️ Ownership, Copyright & Takedown Disclaimer

All photographs, logos, and collateral uploaded must be owned by you or your registered company. If a third-party copyright infringement or IP claim is filed, the disputed media will be removed immediately without prior notice, and your account will be notified to handle all resulting legal obligations directly.

Onboarding Manual • Step 8

Account Review & Publishing (Validation, Terms & Live Status)

The final submission milestone of this event vendor onboarding guide confirms your login authorization, validates platform compliance, and saves your draft for live preview and editorial desk review.

Authentication

Account Status & Compliance

  • Email / Login Verification: If you initiated the submission while logged in, your account is automatically paired. If submitting as a guest, ensure your credentials are authenticated.
  • Terms & Conditions Checkbox *: Review the directory quality guidelines and check the mandatory agreement box confirming you hold rights to all uploaded media and trademarks.
  • Directory Content Standards: Duplicate listings, spam affiliate redirections, and unverified broker claims are automatically flagged and removed.
Publishing

Save & Preview Listing

  • Click "Save & Preview": Submits your entry to the staging environment and displays your live profile preview before final indexation.
  • Audit Live Cards: Inspect your phone and WhatsApp triggers, map pin coordinates, YouTube player playback, and image crops.
  • Proceed to Step 9: Check the next step below to learn how ongoing edits and status updates operate post-submission.

⏱️ 16–24 Hour Desk Review

Our editorial team screens every business submission to verify genuine phone numbers, tax details, and backlink safety before public search indexing.

🔄 Post-Approval Edits

Need to update a phone line or change photos later? Follow Step 9 below to learn how updates enter desk review while the profile stays clean.

Onboarding Manual • Step 9

Profile Edits & Listing Updates (Dashboard Management & Admin Review)

Keeping your business profile updated ensures high inquiry conversion. This walkthrough in our event vendor onboarding guide explains how to open the listing editor, submit fresh changes, and complete editorial verification.

Dashboard Actions

Navigating to the Listing Editor

  • Sign In & Open Dashboard: Log in using your registered credentials and navigate to your main account dashboard.
  • Locate "Listings" on the Left Sidebar: Click the Listings menu on your left navigation panel to view the All Listings data table.
  • Find Your Company Title: Identify your business row showing your views, published date, active plan, and current status.
  • Click the 3 Dots & Edit Pencil: On the far right under the Status column, click the 3 vertical dots (⋮) and select the Pencil (Edit) icon to launch the listing editor page.
Pending Approval

Edit Details & Admin Approval

  • Apply Desired Modifications: Update contact numbers, your working WhatsApp line, pricing ranges, operating cities, description copy, or portfolio images.
  • Click "Update & Preview": Once your edits are in place, scroll down and click the blue Update & Preview button to commit the form.
  • Admin Review Hold: Edits enter the desk queue. Once verified by an Eventspedia administrator, your updated information goes live across the directory.
  • Temporary Inactive Status: Once you submit updates, your listing moves to a temporary Pending / Inactive status and remains hidden from search results until verified by the admin team.

⏱️ Admin Verification Standard

All profile updates submitted via Update & Preview undergo manual administrator screening within 12–24 hours to prevent spam and protect verified brand authenticity.

🔒 Temporary Inactive Status

To ensure content integrity and prevent unapproved changes, your listing remains inactive and off the live directory until an Eventspedia administrator verifies and approves your updates.

What Happens After You Hit "Save & Preview"?

Your submission enters our automated publishing workflow to ensure brand consistency and verified authenticity across search rankings.

1

Editorial Verification

Our verification desk reviews phone lines, tax details (if provided), and media assets within 16 to 24 hours.

2

Indexation & Pin Mapping

Once approved, your company profile goes live on directory search, category filters, and interactive GPS map pins.

3

Direct Client Leads

Planners and corporate managers route calls, WhatsApp messages, and direct quotation requests straight to your desk at 0% commission.

Profile Quality Checklist

Double-check these 4 critical items before submitting to ensure instantaneous editorial approval without holds:

Primary Phone & WhatsApp: Ensure country codes are selected so click-to-call buttons work seamlessly on mobile.
Category Integrity: Confirmed maximum 3 categories reflecting your direct equipment inventory or performance roles.
High-Resolution Cover: Uploaded clean stage or gear imagery (1440×500 px) without cluttered flyer graphics.
Public YouTube Link: Ensured embedded showreel permissions are set to public for universal playback.

Ready to Expand Your Event Client Base?

Put your technical equipment, artist roster, or production services in front of active wedding coordinators, exhibition organizers, and corporate event heads.

Knowledge Base

Frequently Asked Questions About Listing Setup

Common queries about editorial verification, search visibility, lead handling, and profile maintenance.

Standard desk review takes between 16 to 24 hours. Our curation desk validates company identity, verifies phone and WhatsApp lines, checks backlink hygiene, and confirms GSTIN records (where provided) to ensure verified status across public filters.
Inquiries route directly to you. Wedding planners, corporate procurement heads, and exhibition organizers contact you via direct phone calls, WhatsApp chat triggers, interactive map routing, and email inquiry alerts. Eventspedia operates with 0% lead commission.
Yes. You have 24/7 access through your authenticated Vendor Dashboard. You can update gallery images, upload new YouTube showreels, modify operating hours, adjust rate cards, and change phone contacts at any time.
Yes. If your enterprise operates across multiple hub cities (e.g., Mumbai, Delhi NCR, Bengaluru, Dubai), you can submit dedicated listings for each regional operational unit or select multi-region coverage within your primary setup.
Common reasons for a review hold include: unverified or unreachable contact phone numbers, copyrighted/watermarked stock images without execution proof, keyword-stuffed business titles, or selecting unrelated categories. Our desk will email you guidance on any necessary adjustments.