This Refund Policy operates in conjunction with our master statutory governance framework:

Because vendor listings, verification audits, and featured rankings are digital marketing services delivered immediately upon purchase, our Refund Policy enforces a strict standard across all products:

• No refunds on standard, essential, or premium vendor listing packages.
• No refunds on featured category spotlight banners or priority directory badges.
• No refunds on In-House Production Unit verification audit processing fees.
• No refunds on annual directory subscription plans.
• No pro-rata refunds for early cancellation, account deactivation, or unused days.

Eventspedia® functions exclusively as an online discovery directory. Under our Refund Policy, subscription fees are charged solely for search visibility, indexing, and digital profile showroom hosting.

• Eventspedia® does not guarantee a minimum volume of customer inquiries, leads, or RFPs.
• Eventspedia® does not guarantee contract conversions, client bookings, or revenue ROI.
• Eventspedia® does not control consumer purchasing decisions or vendor quote acceptance.

• Self-Service Cancellation: Vendors may cancel automatic recurring renewals directly through their account dashboard settings panel.
• 72-Hour Advance Notice: To avoid being billed for the subsequent subscription cycle, cancellation must be submitted at least 72 hours prior to the renewal date.
• Service Continuation: Upon cancellation, directory listing benefits remain active until the end of the current paid period without partial refunds under this Refund Policy.

All subscription transactions on Eventspedia® are processed through Razorpay or authorized payment gateway partners. By initiating a payment, you agree to comply with the respective processor's terms and this Refund Policy.

Refunds or credit adjustments are considered strictly in cases of verifiable technical system errors, including:

• Duplicate billing caused by automated payment gateway network timeouts or server double-charges.
• Proven fraudulent transactions verified and reported by the authorized payment gateway provider.

All exceptional claims under this Refund Policy must be submitted within 48 hours of the transaction and remain subject to verification by EMRG Solutions.

• Initiating a bank chargeback without first contacting our billing desk constitutes a direct breach of the Vendor Agreement and this Refund Policy.
• Disputed accounts will be immediately deactivated, and verified in-house production badges will be permanently revoked.
• Eventspedia® reserves the right to pursue recovery of legal fees incurred due to illegitimate chargebacks.

Digital marketing services provided by Eventspedia® are considered fully delivered and consumed once:

• The vendor profile is published and publicly accessible within directory search archives.
• The featured banner, badge, or promotional listing goes live on the platform.

Eventspedia® reserves the right to update this Refund Policy periodically. Any changes take effect immediately upon publication on this page. Continued directory participation represents full acceptance of updated terms.

For billing inquiries, GST tax invoices, or questions regarding this Refund Policy: